On March 17, 2026, Anthropic rolled out Claude Dispatch — a way to send tasks from your smartphone directly to Claude Cowork running on your desktop. I jumped on it the day it launched and have been using it for about a week. The possibilities are genuinely exciting: being able to assign tasks to your PC from anywhere is undeniably useful.

📑Table of Contents
  1. What Is Claude Dispatch? — Your Phone Becomes a Remote Control for Your PC
  2. How to Set Up Dispatch — Step-by-Step Guide for 2026
  3. What Can Dispatch Actually Do? — 5 Real Use Cases (2026)
  4. Dispatch Not Working? Troubleshooting Guide
  5. Security Considerations & Caveats
  6. Pricing & Plan Requirements (March 2026)
  7. My One-Week Review — What Actually Running It Taught Me
  8. FAQ — Questions About Claude Dispatch (2026)
  9. Final Thoughts — Dispatch Is the First Step Toward an AI Assistant in Your Pocket

That said, setup is still a pain point. I personally spent about an hour stuck on pairing before finding a workaround (more on that below). The overall stability leaves something to be desired, and you need to keep your PC powered on at all times, which isn’t ideal for everyone. It’s not quite at the “recommend it without caveats” stage yet. This guide combines the official documentation with my first-hand experience — setup, use cases, troubleshooting, and honest notes about what works and what doesn’t.

Item Details
Feature overview Send tasks to Cowork on your desktop from your phone, remotely
Release date March 17, 2026 (research preview)
Supported plans Max (available immediately) / Pro (rolling out shortly) / Free plan not yet supported
Supported OS Desktop: macOS / Windows (x64)  |  Mobile: iOS / Android
Additional cost None — included with your existing plan subscription
Setup time ~2 minutes

What Is Claude Dispatch? — Your Phone Becomes a Remote Control for Your PC

Claude Dispatch is a feature built into Claude Cowork that bridges your mobile device and desktop AI environment. The mental model is simple: your phone is the remote control, and your PC is the execution engine.

When you send a message via Dispatch on your phone, that instruction travels to Claude Cowork on your desktop, where it’s executed locally using your connected tools — file system, Slack, Google Drive, or whatever Connectors you’ve set up. The conversation thread is persistent and syncs across both devices, so you can monitor progress or follow up from either screen.

Key design decisions worth knowing:

  • All processing happens on your PC — your files and data never leave your local environment to a remote cloud execution server
  • Uses your existing Cowork setup — every Connector, plugin, and file permission you’ve already configured carries over
  • One persistent thread — a single conversation syncs between phone and desktop, so context is never lost
  • Permission gates — each action that involves writing, moving, or deleting files triggers a confirmation dialog on your desktop

Under the Hood — Tasks Are Auto-Routed to Claude Code or Cowork

Something the official docs make clear but most tutorials gloss over: when you send a task through Dispatch, Claude automatically decides where to run it. Development and coding work is routed to Claude Code; knowledge-work tasks run in Cowork. From the user’s perspective it all feels like “sending a Dispatch message,” but if you check the desktop sidebar you’ll see the session show up under either Claude Code or Cowork depending on the task type.

Another spec worth knowing upfront: Dispatch currently uses one continuous persistent thread. The official documentation lists this as a known limitation — you can’t create a new thread or manage multiple parallel threads yet. Every task lands in the same running conversation, which has a nice side effect (Claude carries context forward between tasks) but is a pain if you want to separate work streams by topic.

Dispatch also plugs into Claude’s Memory system. If you’ve told Claude things like “for this project, use this folder” or “always format output this way” in the past, those preferences carry through Dispatch sessions too. You can view, edit, or delete memory entries from Claude’s settings at any time, and you stay in full control of what gets remembered.

Dispatch is just one piece of Claude’s autonomous agent ecosystem. For a comprehensive comparison of all autonomous features — including Computer Use, Loop, and Channels — see Claude Can Now Control Your PC — Dispatch, Computer Use, Loop & Channels Explained.

Claude Dispatch desktop UI showing task history panel and permission confirmation dialog
The Dispatch interface in Claude Desktop — task history on the left, active conversation in the center, with permission dialogs for file actions. Source: findskill.ai

How to Set Up Dispatch — Step-by-Step Guide for 2026

Setup takes roughly two minutes if both apps are already installed. Here’s the complete walkthrough.

Prerequisites — Install and Update Your Apps

Before you can pair, make sure everything is up to date:

  1. Claude Desktop — download or update to the latest version from claude.com/download (macOS or Windows x64). Dispatch only appears in newer builds — if the menu is missing, the app version is almost certainly the culprit.
  2. Claude Mobile App — update to the latest version on iOS (App Store) or Android (Google Play).
  3. Same account on both — sign in with the same Claude account on both devices. Dispatch won’t work across different accounts.
  4. Plan check — confirm you’re on Max or Pro. The Dispatch menu won’t appear on a Free plan account.

Pairing Process — QR Code Method

Once both apps are current:

  1. Open Claude Desktop and click the Cowork tab in the sidebar.
  2. In the left panel, click Dispatch.
  3. Click “Get started” — you’ll be prompted to review file access permissions and sleep/wake settings. Enable the toggles.
  4. A QR code will appear on screen.
  5. Open the Claude mobile app on your phone, navigate to Cowork, and use the in-app scanner to scan the QR code.
  6. Pairing completes in seconds. The same conversation thread will now appear on both devices.

⚠️ Pairing Tips to Avoid Common Failures

  • QR codes expire after a short window — scan promptly after the code appears
  • If scanning fails, close both apps completely, reopen Claude Desktop first, then scan from mobile
  • A stable Wi-Fi connection on at least one device reduces pairing timeouts

Your First Test — Recommended Tasks for Verification

Don’t start with a complex, multi-step task. The safest way to verify Dispatch is working is to send a simple read-only information request first:

  • “List all files in my Desktop folder” — tests file system access
  • “What’s the latest message in the #general Slack channel?” — tests Connector access
  • “Summarize the contents of [filename]” — tests file reading

Read-type tasks have roughly an 85% success rate in the current preview. Once those work, you can gradually escalate to more involved operations. Watch the desktop for any permission dialogs that need your approval — while you’re away from the screen, these can silently block task progress.

Claude mobile app showing Cowork Dispatch conversation with suggested task examples
The mobile Cowork interface after pairing — suggested tasks appear to help you get started quickly. Source: findskill.ai

What Can Dispatch Actually Do? — 5 Real Use Cases (2026)

Here are five practical scenarios where Dispatch genuinely earns its keep:

① File Search, Organization & Report Generation

Search and sort files in specific folders, rename batches, reorganize folder structures, or pull data from spreadsheets and generate formatted reports — all dispatched from your phone while you’re away from your desk.

② Email & Slack Information Gathering

Using your Connectors, Dispatch can search Slack channels, filter emails by sender or date, and compile unified summaries. Example: “Summarize yesterday’s #sales channel and flag anything needing my response.”

③ Presentation & Document Prep

Auto-generate a presentation outline from Google Drive files or local documents. Convert scattered project notes into a structured summary deck. Dispatch handles the groundwork; you refine the final output.

④ Morning Routine Automation

Queue up several tasks from your phone right after waking up — aggregate yesterday’s sales data, update the weekly standup doc, sort incoming emails by priority — and have them done by the time you sit down with coffee.

⑤ Background Tasks While You’re Away

Set up longer-running tasks before you leave — file reorganization, data extraction, document conversion — and return to completed outputs. The key: keep your PC awake and Claude Desktop open (see troubleshooting below).

Dispatch Not Working? Troubleshooting Guide

Because Dispatch is in research preview, issues are expected. Here’s a systematic breakdown of the most common problems and their fixes:

① Dispatch Menu Not Showing in Claude Desktop

Root Cause — Outdated Claude Desktop

Dispatch is only available in recent builds of Claude Desktop. If you don’t see it under the Cowork tab, your version predates the feature. Go to claude.com/download, download the latest installer, and reinstall manually. Auto-update doesn’t always catch the newest release in time.

② QR Code Pairing Fails

⚠️ Symptoms

  • Scanning the QR code returns a “Can’t connect” error
  • Pairing screen freezes midway
  • “Another device is already connected” message appears

🔧 What Actually Worked For Me

On release day I got stuck here for about an hour. Here’s the fix I eventually landed on: starting the pairing flow from the phone side kept failing; starting it from the PC side worked on the first try.

Concretely, when I opened the Claude mobile app, tapped Dispatch → “Pair PC” → scanned the QR, the connection kept dropping. When I flipped the order — opened Claude Desktop, went into Dispatch → “Pair smartphone” to display the QR there, and then scanned it from my phone — it connected instantly.

If your pairing attempts keep failing, try initiating the flow from the PC side first before going through any other troubleshooting. The official docs say either direction should work, but in my environment the PC-initiated flow was noticeably more reliable.

General Fixes — In This Order

  1. Initiate pairing from the PC side (see my experience above)
  2. Update both apps to their latest versions
  3. Force-quit both apps and relaunch Claude Desktop first
  4. Retry pairing on a stable Wi-Fi network
  5. If still failing, sign out of one device and sign back in, then retry

③ Tasks Stop Mid-Way (PC Goes to Sleep)

⚠️ This Is the Most Common Runtime Issue

When your PC sleeps, Dispatch stops immediately. There’s no task queuing or resume — execution halts the moment the system enters sleep mode. To prevent this:

  • macOS: System Settings → Displays → set “Turn off display after” to Never (or use a third-party utility like Amphetamine)
  • Windows: Power Options → Change plan settings → Set “Put the computer to sleep” to Never

After a sleep interruption, reopening Claude Desktop will restore the conversation thread, but the interrupted task must be restarted from the beginning.

④ iOS App Freezes During Agent Execution (GitHub Issue #34059)

Known Bug — Loading Spinner Infinite Loop

When the Claude iOS app triggers certain agent tool calls, it can get stuck displaying a loading spinner indefinitely. This is a documented bug (GitHub Issue #34059) that the Anthropic team is aware of. Workaround: Force-close the iOS app and reopen it. The task itself may still be running on your desktop — check Claude Desktop directly to see the current state and results.

⑤ Low Task Success Rate — Too Many Failures

Expected Behavior in Research Preview

Complex multi-step tasks have roughly a 50% success rate in the current build — that’s not a misconfiguration, that’s where the technology is right now. To improve your hit rate:

  • Break tasks into smaller steps — instead of “reorganize my entire project folder,” try “list all files in /Projects/2026/Q1”
  • Start with read-only tasks — information retrieval is significantly more reliable than write operations
  • Always verify results on desktop — don’t assume a task succeeded just because your phone shows it completed
Task success and failure breakdown table from MacStories Dispatch testing — read tasks succeed, system operations fail more often
MacStories’ breakdown of Dispatch task outcomes — information retrieval tasks succeed consistently; complex system operations are hit or miss. Source: macstories.net

Security Considerations & Caveats

Giving your phone the ability to trigger file operations on your PC is a meaningful permission grant. Here’s what you should understand before fully committing:

  • Code runs in a sandbox — executed code is isolated from your OS, reducing the risk of runaway processes
  • Action confirmation dialogs — any operation involving writing, moving, or deleting files requires your explicit approval via a desktop dialog
  • The catch with remote use: those dialogs appear on your desktop, not your phone. If you’re away from your PC, you won’t see them — tasks requiring confirmation will silently stall
  • Only connect trusted Connectors — your Slack workspace, Google Drive, and other connected services become accessible through Dispatch. Review which Connectors are active before leaving tasks unattended

⚠️ Important — Computer Use Runs Outside the Cowork Sandbox

One spec the official Anthropic documentation calls out explicitly: when Dispatch uses Computer Use to drive real desktop applications, those operations run outside the Cowork virtual machine. Updating a spreadsheet in Excel, navigating an internal dashboard, or running a dev tool happens as a regular OS process — separate from Cowork’s code-execution sandbox and at native permission levels.

What this means in practice: a chain like “phone → Dispatch → Claude Desktop → Computer Use → real app” touches the actual filesystem, network, and connected services. An unexpected instruction or a malicious piece of content can cascade into hard-to-undo actions — reading, moving, or deleting local files; interacting with authenticated services; opening a phishing link in your browser. Only enable this chain if you’re comfortable with what every app and connector in it could do, not just what you intend them to do.

Dispatch vs. OpenClaw — How I Actually Split Them In Practice

I’ve been running both Claude Dispatch and OpenClaw in parallel, and they’ve settled into clearly different roles in my workflow. This isn’t a spec-sheet comparison — it’s how the two tools actually end up getting used day to day.

🔍 My Split — Dispatch vs. OpenClaw

  • When I reach for Dispatch: quick, one-off tasks while I’m out — a research query, a file check, a fast “look this up for me” request. Because it lives inside the Claude mobile app I already have open, the friction is near zero.
  • When I reach for OpenClaw: scheduled runs and broader desktop automation workflows. It’s stronger when you want to build a real pipeline that runs on a cadence or touches multiple tools across your PC.

The short version: unless you’re already a power user who’s comfortable configuring things yourself, I’d recommend Dispatch. OpenClaw is more flexible but also more work to set up and secure. For anyone who just wants “send task from phone, get result back,” Dispatch is the path of least resistance.

With that editorial out of the way, here’s how the two compare on the usual dimensions:

Aspect Claude Dispatch OpenClaw
Execution Local (on your PC) Cloud / configurable
Source Closed (Anthropic) Open source
Security posture Sandboxed, confirmation gates Prompt injection & config theft risks reported
Flexibility Limited to Cowork ecosystem 100+ skills, Telegram/WhatsApp support
Best for Users who prioritize data privacy Power users who want maximum capability

If you’re handling sensitive business data and want the safer default, Dispatch wins. If you’re a developer or power user who wants broader integrations and doesn’t mind configuring security yourself, OpenClaw offers more headroom.

👉 Learn how Claude Cowork can automate your business workflows

Pricing & Plan Requirements (March 2026)

Dispatch itself costs nothing extra — it’s included as part of your existing subscription. The question is simply which plan you’re on:

Plan Price (as of March 2026) Dispatch Access
Max $100–$200/month ✅ Available immediately
Pro $20/month ✅ Rolling out within days of launch
Free $0 ⏳ Planned for H2 2026

There’s no separate Dispatch subscription, no usage metering for the feature itself, and no API key required. You just need an active Pro or Max plan and up-to-date apps.

👉 Claude Pro vs. Max — which plan is right for you? Full pricing breakdown
👉 Is Claude Max worth it? An honest look at the $100–$200/month plan

My One-Week Review — What Actually Running It Taught Me

So far this guide has mostly covered features and troubleshooting. This section is the part you won’t find in a spec sheet: what a week of actual use felt like, in plain terms.

The First Task I Sent Was a Simple Research Query — And It Worked

My first Dispatch task wasn’t planned out. I was away from my desk and just fired off a basic research question from my phone, the same way I’d normally chat with Claude. The response came back without any drama, and the latency felt essentially identical to running the same query sitting in front of my PC. Any worry I had about “remote means slower and clunkier” turned out to be misplaced.

Where It Genuinely Earned Its Keep

The moment that sold me on Dispatch wasn’t a big workflow — it was the small one. Throwing a quick task from my phone while I was out, letting it run in the background, and checking the result later. I didn’t have to go back to the PC. That’s it. It sounds boring, but the ability to offload a small task on impulse and have it done by the time I need it is genuinely useful in a way I didn’t expect.

Honest Verdict — I Haven’t Put It Into My Critical Workflow Yet

That said, I haven’t folded Dispatch into my business-critical workflow yet. The potential is clearly there, but the research-preview-era wobbles and the requirement to keep a PC running 24/7 make it feel more like “great for casual offloading” than “a core piece of infrastructure I’d bet my day on.” Try it, enjoy it, but don’t rip up your existing automations for it just yet.

The 24/7 PC Reality — Electricity, Heat, Noise

A question almost everyone asks: do you have to leave a PC on all the time? In my case, I already have a machine that runs 24/7 for other purposes, so Dispatch didn’t add a new “always on” cost for me. But I want to be honest about the rest: in summer, the electricity bill and the heat from an always-on PC are noticeable. The fan noise isn’t a real issue for me, but the running cost is worth thinking about before you commit to using Dispatch heavily.

My Fallback — VPN Into the Home Network

To cover the worst case — Dispatch showing “connected” when the PC is actually unreachable, or me being out and realizing the desktop app crashed — I keep a VPN tunnel to my home network as a backup. If something looks off, I can VPN in and poke at the machine directly. Leaning entirely on Dispatch without that fallback left me nervous; adding VPN + remote desktop as a safety net made me much more comfortable relying on it while out.

On macOS I Haven’t Hit the Big Bugs

I’ve been running Dispatch primarily on macOS, and across the one-week test I haven’t hit any freezes or crashes. The iOS “infinite loading spinner” bug (GitHub Issue #34059) that’s been reported online hasn’t shown up in my usage either. Other people are reporting instability, and I don’t want to dismiss that — it’s worth calibrating expectations to the reality that how Dispatch feels depends heavily on your OS, your apps, and how you use it. Don’t assume your experience will match anyone else’s review until you’ve tried it yourself.

FAQ — Questions About Claude Dispatch (2026)

1. Does Dispatch work on Windows?

Yes. Dispatch is supported on both macOS and Windows (x64). Download the latest Claude Desktop from claude.com/download and you’re set. Note that Windows ARM is not currently supported — only x64 builds.

2. Do my phone and PC need to be on the same Wi-Fi network?

No — this is one of Dispatch’s more useful design choices. Pairing and task execution sync over the internet, so your phone can be on a cellular network while your PC is on home Wi-Fi and everything still works. You don’t need to be on the same local network.

3. What happens if my PC goes to sleep while a task is running?

The task stops immediately. There’s no queuing, no task resume, and no partial save of progress. When you wake your PC and reopen Claude Desktop, the conversation thread will still be there, but the interrupted task needs to be sent again from scratch. Prevent this by disabling sleep on your PC before dispatching long-running tasks.

4. Will I get a notification when a task finishes?

Yes — according to Anthropic’s official documentation, Dispatch sends a push notification to your phone when a task is done or when Claude needs your go-ahead to continue. That’s the design spec.

Honest caveat: I’ve been running Dispatch primarily on macOS and haven’t exhaustively verified the push notification behavior on every mobile configuration. If you’re expecting notifications and not getting them, the most likely culprits are the Claude app’s notification permission, OS-level Do Not Disturb / Focus settings, or the app being in an unusual foreground state. Check those first before assuming notifications are broken.

5. OpenClaw or Dispatch — which should I use?

It depends on your priorities. If data security and simplicity matter most — especially if you handle confidential business files — Dispatch is the better choice: local execution, sandboxed, and backed by Anthropic’s infrastructure. If you want maximum flexibility, more integrations (Telegram, WhatsApp, 100+ skills), and are comfortable managing your own security config, OpenClaw offers more power. The two aren’t mutually exclusive; some power users run both for different workflows.

6. Do I need to re-pair my phone every time I use Dispatch?

No — pairing is a one-time setup. Once your phone and desktop are linked, that connection persists. You’ll only need to re-pair if you uninstall and reinstall one of the apps, sign out of your Claude account, or switch to a different device.

7. Can I use Dispatch on a free Claude plan?

Not yet. As of March 2026, Dispatch requires Pro ($20/month) or Max ($100–$200/month). Anthropic has indicated that free plan access is planned for the second half of 2026, but no specific date has been announced. If you’re on a free plan and eager to try it, upgrading to Pro is the current path.

8. Does Dispatch work on Claude Teams or Enterprise plans?

This has come up on Reddit: as of March 2026, enabling Dispatch on a Teams plan requires the admin to open Cowork’s admin settings through their own Claude Desktop instance and flip it on. Enterprise availability is handled individually through Anthropic, with no public rollout schedule. If you’re on a Teams or Enterprise plan and can’t see Dispatch, talk to your IT admin or your Anthropic account contact.

9. Can I cancel a running Dispatch task mid-execution?

Yes — the most reliable way is to stop the session on the PC side by opening Claude Desktop and halting the active Cowork or Claude Code session. Sending a “cancel” or “stop” message from your phone sometimes works too, but if the model is deep in a tool call, the PC-side stop is the guaranteed path. Remember that Dispatch uses a single persistent thread, so cancelling a task doesn’t wipe the conversation — your next instruction will land in the same thread.

10. How do I retrieve output files that Dispatch created?

Dispatch saves generated files to your PC’s filesystem by default, and the mobile app’s direct-download UI is currently limited. The cleanest workaround is to sync your Cowork workspace folder with a cloud storage provider like Google Drive. Files Claude creates on the desktop appear on your phone via Drive automatically, and you can share them from there without touching the PC.

11. Is “Claude Code Dispatch” (the Telegram one) the same as Cowork Dispatch?

No, they’re different things that keep getting confused in search results:

  • Cowork Dispatch (the feature this guide covers): Anthropic’s official integration. Pairs the Claude mobile app with Claude Desktop and remotely drives Cowork or Claude Code sessions.
  • Claude Code Dispatch: a relay layer — often third-party — that lets you control a local Claude Code instance from messaging apps like Telegram. Different purpose, different implementation, different source.

When you’re evaluating tutorials, check which one they’re actually about before following the setup steps.

12. How do I disable or unpair Dispatch?

Both the mobile and desktop apps have a Dispatch settings panel where you can remove individual paired devices. If you want to fully shut the feature off, toggle Dispatch off in Claude Desktop or delete the connection from your Cowork settings. If you ever need to lock things down urgently — a lost or stolen phone, for example — change your Claude account password and terminate all active sessions as well, to make sure nothing paired earlier can still reach your PC.

Final Thoughts — Dispatch Is the First Step Toward an AI Assistant in Your Pocket

My verdict: Exciting potential, but not quite ready for a blanket recommendation

Being able to assign tasks to your PC from your phone is genuinely useful, and the possibilities are exciting. But setup stability is still a work in progress, and keeping your PC always-on isn’t for everyone. Try it if you’re on Max — just go in knowing it’s research preview.

Here’s where things stand in March 2026:

  • What works well now: Information retrieval, file searches, Slack/email summaries — these run at ~85% success and are worth building into your workflow today
  • What needs patience: Complex multi-step write operations hover around 50% success. The iOS freeze bug is real. Completion notifications don’t exist yet.
  • Two things that prevent most issues: Keep both apps fully updated, and disable PC sleep before dispatching anything important
  • The bigger picture: Dispatch is Cowork’s remote interface — it inherits everything you’ve already configured, which means the more you invest in your Cowork setup, the more you get out of Dispatch

If you’re already on Claude Pro or Max and use Cowork regularly, there’s no reason not to enable Dispatch today. Start with simple read tasks, get a feel for the reliability, and build up from there. The “AI assistant in your pocket” vision isn’t fully here yet — but with Dispatch, it’s closer than it’s ever been.

👉 Claude Cowork for business automation — full guide with real use cases
👉 Claude Code: CLI vs. Web vs. Desktop — which version should you use?

krona23

Author

krona23

Over 20 years in the IT industry, serving as Division Head and CTO at multiple companies running large-scale web services in Japan. Experienced across Windows, iOS, Android, and web development. Currently focused on AI-native transformation. At DevGENT, sharing practical guides on AI code editors, automation tools, and LLMs in three languages.

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